How do I contact AirAsia Philippines?

How do I contact AirAsia Philippines by phone?

For an instant response 24 hours a day and urgent assistance, please Chat with AVA.


Philippines Japan
AirAsia & Philippines AirAsia (Voicemail Service) AirAsia & AirAsia X flights (Voicemail service)
+63286727886 (currently unavailable) +81335277898
24 hours Monday to Sunday 24 hours Monday to Sunday

How do I contact Air Asia by phone?

Call Centre

  1. For an instant response 24hours a day and urgent assistance, please Chat with AVA.
  2. Calling from. Service. Contact number. Opening hours. India. AirAsia India (I5) flights only. +91 80 4666 2222. & +91 80 6766 2222. Open 24 hours. Monday to Sunday.

How do I talk to Air Asia agent?

Go to the Chats tab. Tap New chat > New contact. Start chatting with AVA with a simple “Hi”, keywords, or questions that are short and simple.

How do I contact AirAsia for refund?

AirAsia Contact Details

In case you want to deliver your concern directly to AirAsia, you can contact AirAsia’s Philippines’ Emergency Hotlines. (02)8722-2742 – This number is available 24/7. (02)8672-7828 – (enter 0 after the prompt.

Can I cancel a flight and get a refund?

Cancelled Flight – A passenger is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the passenger chooses not to travel.

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Can I refund my Air Asia ticket?

The booking of a seat is confirmed after full payment of the fare is made and after we issue you a booking number and/or the Itinerary. However, you can get a refund on Airport Tax. … You have the option of an AirAsia Credit Account or back to the original mode of payment.

How do I complain to Air Asia?

Phone number: 080 4666 2222.

How do I track my AirAsia refund?


  1. From AVA’s main menu, click on “Refund /Check Case Status “.
  2. Select “Check Case Status”.
  3. Select how you would like to check your case status either – by “Case Number” or “Email Address”.

How do I check flight status?

You can follow the below steps to check your flight status after you make a booking:

  1. Logon to
  2. Click on Flight Status tab.
  3. Enter the departing and arriving destination.
  4. Enter your date of travel and Flight No.
  5. Enter your PNR or Booking Reference number.

Where is AirAsia head office?

Change your flight dates with no flight-change fee

  1. Click on My Bookings.
  2. BIG Member login.
  3. Select flight to change.
  4. Choose new flight date.
  5. Select new flight.
  6. Check your add-ons.
  7. Pay any fare difference.
  8. Change flight successful!